Shipping policy

Shipping Policy


Our Shipping Policy was last updated March, 2024.

Interpretation and Definitions

Interpretation


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Hey, Hi Media LLC
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to Heyhimediallc.com
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Hey, Hi Media LLC. The following terms and conditions constitute our Shipping Policy. This Shipping was generated by TermsFeed Shipping Policy Generator.

Domestic Shipping Policy

Shipment processing times

Orders are typically processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: Economy
    Shipment cost: $5.00 USD
    Estimated delivery time: 5-8 business days
  • Shipping method: Standard (1 lb or less)
    Shipment cost: $7.00 USD
    Estimated delivery time: 3-4 business days
  • Shipping method: Standard (1 lb or more)
    Shipment cost: $10.00 USD
    Estimated delivery time: 3-4 business days
  • Shipping method: Express
    Shipment cost: $20.00 USD
    Estimated delivery time: 1-2 business days
  • Shipping method: "Shipping on us"
    Shipment cost: FREE on orders $50.00 or more 
    Estimated delivery time: 5-8 business days

Delivery estimates are from time order is shipped and is subject to additional time for processing and handling. Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Hey, Hi Media LLC ships to addresses within the U.S.and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Hey, Hi Media LLC is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Lost/Damaged Goods

Hey, Hi Media LLC is not liable for any products lost during shipping. If You believe your order to have been lost, please contact the shipment carrier to file a claim.

Please email Hey, Hi Media LLC at contact@heyhimediallc.com regarding goods that have been damaged during shipping.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us via email at contact@heyhimediallc.com.